If you cancel or change the date of a FORS audit after a confirmed written booking from FORS, the following charges will apply. You will need to contact your audit provider to make the relevant amendment – see list of audit providers below. If you are unsure who your audit provider is, please email [email protected] or call 08448 09 09 44.
| Notice given to FORS of a change of date or cancellation | Refund or transfer of fee value |
|---|---|
| More than 5 complete business days before the audit day | First change or cancellation: Full refund or transfer of fee to re-booked audit Subsequent changes or cancellations: £95 + VAT administrative fee |
| Between 3 and 5 complete business days before the audit day | 50% refund or 50% of fee transferred to re-booked audit (Operators benefitting from free audits will be charged 50% of the standard audit rate) |
| 2 complete business days or less before the audit day | No refund or transfer of fee (Operators benefitting from free audits will be charged 75% of the standard audit rate) |
Business days mean Monday to Friday between 08.30am and 5.00pm only (excluding public holidays). The cancellation time period excludes the actual day of the audit. For example, if your audit is due to take place on a Monday and you cancel it on the previous Tuesday (ie 3 complete business days), you will be eligible for a 50% refund or transfer of the fee. If you cancel it on the Wednesday beforehand (ie 2 complete business days), there is no refund or transfer of the fee.
It is recognised that FORS auditors may also provide on an independent basis services to assist operators prepare for their audits. In such circumstances the individual providing audit preparation support is not permitted to carry out FORS audits for that organisation.
DEKRA audits
Email: [email protected]
Tel: 03330 156 304
DriveTech audits
Email: [email protected]
Tel: 01256 610 880
FORS Compliance
Email: [email protected]
Tel: 08448 090 944
JCS audits
Email: [email protected]
Tel: 0800 048 5647
Milebay audits
Email: [email protected]
Tel: 0143 898 6027
Logistics UK audits
Email: [email protected]
Tel: 03330 342 322
FORS audit amendment and cancellation policy – February 2015 – version 1.0